<aside> 💡 Insider Tip: This position is perfect for ambitious young professional who aims to join a very fast growing scale up

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Contact: [email protected]

Our Story

We are entrepreneurs at heart: Ambitious, down to earth and honest.

Launched in April 2019, we made the early decision to bootstrap our startup with simple mission:

We want to become the leading Device-as-a-Service offer in Europe.

How?

By making the life of every founder, CTO, or IT-manager significantly easier. Equipping your office has never been this effortless - no matter if you are an early stage startup or an accomplished unicorn.

Who?

From entrepreneurs, for entrepreneurs. Our ecosystem is intertwined with leading VCs, investors, and startups. This is reflected by our team in Germany, France, Spain, and the UK.

Your Contribution: Grow our US market to $12M+ in yearly revenue

Fleet opened the US market 18 months ago and will generate $6M in 2026. Until now, the US has been run from Barcelona and Paris. We are opening our US hub in New York in the coming months, and this position will be one of our first local hires. As our first Key Account Manager based in the US, you will own how our largest American clients (unicorns, scale-ups, international companies, etc.) get equipped with brand-new IT :

• Account Ownership: Own our key accounts end to end: onboarding, IT needs, integration of our product, upselling our other solutions, and solving their day-to-day issues to make their IT experience as smooth as possible.
• Account Growth: Own a $5M+ portfolio of US customers. Renewals, upsells and cross-sells will be your daily job, so our customers grow with you.
• Automated Client Processes: Every customer has its own process, and you will design each client's flow. You will focus on automating these flows so your portfolio can scale.
• AI-first Playbook Builder: AI is your default way of working. You will build the automations your accounts need (tracking checks, serial reconciliation, HRIS-to-order flows) with Claude and our APIs. As our first Key Account Manager in the US, what you build will become how Fleet serves enterprise accounts everywhere.
• Partner Management: Steer our US execution partners (suppliers, repairers, storage, support agents) on your accounts' priorities.
• End-to-End Customer Care: Know everything about your customers and support them on both strategic and operational topics (broken or wrong devices, deliveries, laptop advice, etc.) so their experience is seamless.

Your Profile

“There is no formula for success except perhaps an unconditional acceptance of life and what it brings.” - Richard Branson, Founder of Virgin Group

We learned that great entrepreneurs do not always follow traditional paths, which is why we want to hear from you regardless. From other Fleet associates, we learned that the following profiles get the most out of the position:

• You have 2 to 4 years of experience, ideally in sales or operations. You have built a process from scratch for demanding clients, grown a portfolio, and can tell us why you were the one who made it happen.
• You are client-facing by nature. You are comfortable in front of a CEO, CIO, CFO or Head of People, clear in writing, and calm when things go wrong.
• You are never stuck. When a process breaks, you fix it instead of escalating it. You don't need to be a born salesperson. What matters is that you make things run.
• You are passionate about AI. You have built or automated things and can show it to us. Using ChatGPT to write emails does not count.
• You are fluent in English and French.